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Retail Operations Supervisor

2 months ago

Salisbury, Wiltshire, United Kingdom WHSmith Full time

Job Overview

Retail Operations Supervisor – WHSmith

At WHSmith, we are dedicated to enhancing the experiences of our customers and colleagues alike. Our commitment to providing exceptional products and services is evident in our diverse locations, including hospitals, airports, and more.

As a Retail Operations Supervisor, you will play a pivotal role in guiding and motivating your team to deliver outstanding customer service while fostering a positive work environment that encourages personal and professional growth. We aim for our customers and team members to feel proud to be part of our journey.
Key Responsibilities of a Retail Operations Supervisor:

As a vital member of the management team, you will support your colleagues in achieving their best performance while driving sales and maintaining high service standards. Cultivating a culture of learning and recognition, you will identify opportunities for skill enhancement, product knowledge, and self-awareness, ensuring a welcoming atmosphere for all. Instilling a sense of pride in the workplace, you will ensure that both team and customer facilities are well-maintained and that operations comply with safety and legal standards. Desired Qualifications: Proven experience as a Team Leader or in a similar role within a dynamic retail environment. Demonstrated ability to lead by example, actively engaging with your team on the sales floor. Strong background in developing team members, fostering a supportive and efficient workplace. A natural motivator who can inspire the team to achieve exceptional service and performance. Excellent organizational skills with the ability to prioritize effectively in a fast-paced retail setting. Employee Benefits:
We recognize the hard work you put into making WHSmith a success and ensuring customer satisfaction. In addition to a competitive salary, we offer a pension scheme, paid annual leave, and employee discounts. You will also have access to various deals from retail partners, helping you save on experiences and essentials.
Our Employee Assistance Programme is available to support your well-being, whether it be physical, mental, or financial.
At WHSmith, we pride ourselves on being an inclusive employer, ensuring that all colleagues feel valued and free to express their true selves.

Business Type

Retail

Shift Pattern

Flexible - Not Including Nights

Position Type

Permanent

Hours / Week

Full Time / Part Time

Part Time

Salary Up To

£,.

County

Wiltshire

Country

UK

Post Code

SP2 8BJ

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