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Transport Operations Coordinator

2 months ago

Wakefield, Wakefield, United Kingdom Wakefield Council Full time

Job Summary:

We are seeking a highly motivated and experienced individual to join our Passenger Transport Team as a Transport Support Officer. This key role involves commissioning a variety of transport services, working within a small friendly front-line team.

Key Responsibilities:

  • Commissioning transport services to meet the needs of service users
  • Working with the team to deliver high-quality transport services
  • Managing multiple tasks and prioritizing workload to meet deadlines
  • Dealing with sensitive and confidential issues relating to service users
  • Providing excellent customer service and communication skills
  • Working with vulnerable service users and groups, including children
  • Ensuring transport services are provided to the highest quality and standards

Requirements:

  • Experience in a similar role or industry
  • Excellent organizational and time management skills
  • Ability to work independently and as part of a team
  • Good communication and customer service skills
  • Understanding of the needs of vulnerable service users and groups

Benefits:

  • Flexible working arrangements
  • Generous leave allowances
  • Opportunity to join the Local Government Pension Scheme