Client Success Data Analyst

1 month ago


Birmingham, Birmingham, United Kingdom LRQA Full time
About LRQA

LRQA is a leading global assurance partner, committed to helping businesses navigate the rapidly changing world of risk. Our next chapter is an exciting, transformational period of growth, and we're seeking talented individuals to support us in achieving our ambitions.

Job Summary

We're looking for a detail-oriented and analytical Client Success Analyst to join our team. In this role, you'll play a critical part in driving data-management and process improvement, utilizing Excel to extract, clean, and transform data for analysis.

Key Responsibilities
  • Assist and support broader team with data needs, client implementations, and other priority tasks.
  • Collaborate with cross-functional teams to meet business requirements.
  • Manage and maintain data integrity through a streamlined process.
  • Participate in process improvement initiatives by identifying inefficiencies and recommending solutions.
Requirements
  • Years of experience in data entry, preferably in a SaaS environment.
  • Strong proficiency in Microsoft Excel.
  • Comfortable handling/managing large batches of data and supporting broader team on cross-functional tasks.
  • Familiarity with FTP processes.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
Preferred Qualifications
  • Bachelor's degree in Finance/Economics or Statistics.
  • Strong SQL skills.
  • Experience with data visualization tools (e.g., Tableau, Power BI).
  • Knowledge of Agile methodologies.


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