Children's Team Lead
3 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Children's Supervisor to join our team at PVH Corp. in Southampton. As a key member of our store management team, you will be responsible for leading by example, embracing our entrepreneurial spirit, and inspiring your team to deliver exceptional customer service, sales, and profit.
Key Responsibilities:
- Ensure the efficient running of the shop floor to achieve the highest levels of customer service, sales, and profit.
- Support the management team in managing all personnel, product, and merchandising functions, business processes, and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Drive shop floor sales and exceed store targets by motivating the team to achieve these goals, while offering our customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
- Support the team in delivering the business strategy, ensuring everyone has received consistent training on product knowledge and store maintenance.
- Achieve company standards/goals for personal sales results: sales vs. budgets, sales per hour, and units per transaction.
- Perform manager-on-duty functions, manage store opening/closing functions, and the sales floor.
- Focus staff on the importance of quality relationships with internal and external customers.
- Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
- Work with the management team to build a talent pool for key positions, including possible successors.
Requirements:
- You'll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
- You'll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
- You will be energetic and authentic, showing a clear presence on the shop floor.
- You'll approach all issues with a 'can-do' approach and act with initiative to find in-store solutions.
About PVH Corp.:
PVH Corp. is a global leader in the design, marketing, and distribution of branded apparel and accessories. Our brands, including Tommy Hilfiger and Calvin Klein, are recognized for their high-quality products, innovative designs, and commitment to sustainability. We are proud to be an equal opportunities employer and welcome applications from diverse candidates.
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