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Customer Service Representative

2 months ago

Oakham, Rutland, United Kingdom ESS Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities
  • Provide excellent customer service in a fast-paced environment
  • Work across various service areas, including food delivery, cafes, bars, convenience shops, and accommodation
  • Prepare and serve food and beverages, maintain a clean and safe environment, and ensure customer areas are ready for service
  • Take responsibility for stocking food and beverage areas, and complete regular day-to-day activities to ensure a smooth operation
  • Work flexibly and demonstrate great behaviors to colleagues, customers, and clients
Requirements
  • Good communication skills, with the ability to confidently liaise with customers and colleagues
  • Self-motivated and able to work unsupervised
  • Committed to high levels of customer care
  • Able to undertake a range of manual cleaning duties
  • Positive and take pride in their work
About ESS

ESS is a leading provider of catering and cleaning services to the military and Ministry of Defence. We pride ourselves on delivering exceptional customer service and creating a positive experience for our clients. As a member of our team, you will have the opportunity to work in a supportive environment, develop your skills, and progress your career.