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Retail Showroom Supervisor
3 months ago
We are seeking a dedicated Showroom Manager to oversee our operations in a dynamic retail environment. In this role, you will be responsible for guiding our showroom team and collaborating with various departments to ensure smooth operations. Reporting to the Retail Director, your focus will be on managing daily activities related to sales, staffing, logistics, and customer service.
Key Responsibilities:
- Lead and develop retail personnel to enhance sales performance.
- Build and maintain strong relationships with both retail and commercial clients.
- Deliver outstanding customer service throughout the purchasing journey.
- Ensure the showroom is well-presented and meets sales objectives.
- Work alongside the Marketing Manager to implement promotional strategies.
- Partner with the Retail Director to pinpoint sales growth opportunities.
- Coordinate with sales and warehouse teams to ensure timely order fulfillment.
- Uphold rigorous health and safety protocols.
- Manage administrative tasks and maintain accurate records.
Qualifications:
- A minimum of 3 years in a managerial role or equivalent qualifications.
- Experience in tile sales is advantageous.
- Exceptional interpersonal and communication skills.
- Strong organizational and time management capabilities.
- Proficient in IT and familiar with Microsoft Office applications.
- Self-driven with the ability to work autonomously or collaboratively.
Perks:
- Generous annual leave policy.
- Complimentary parking facilities.
- Comprehensive pension plan.
- A supportive and friendly workplace culture.
Work Schedule:
- 40 hours per week, with flexible hours on weekends.