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Platform Operations Team Leader

2 months ago

Doncaster, Doncaster, United Kingdom Next Full time

Compensation: £14.27 per hour plus an additional £1 for weekend shifts.
Schedule: 4 on 4 off, 7:30 AM - 6:15 PM

The role of a Team Manager is crucial in delivering exceptional customer service by offering guidance, coaching, and support, significantly contributing to our ongoing growth within our International teams.

Key Responsibilities:

As a Team Manager, you will lead, coach, and inspire your team, ensuring that customers receive the highest quality experience.

You will oversee and maintain a professional, efficient, and customer-centric team through effective leadership. Your role will involve driving outstanding operational performance by providing clear direction and support.

In this position, you will need to think quickly and utilize your initiative to make informed decisions.

Dedicated to your team's development, you will set objectives, provide constructive feedback, and promote success while building strong relationships to create a positive and dynamic work environment that enhances service delivery.

Desired Qualifications:

You should possess excellent verbal and written communication skills, with the ability to convey information clearly and effectively at all levels. You must be capable of planning and managing your tasks to meet deadlines and make confident decisions, even in the face of changing priorities.

Next Steps:

All successful candidates will undergo criminal and credit checks in accordance with our Reference Policy. Applicants must not have had an unsuccessful application for a similar role within the last six months.

In line with Home Office guidance, successful candidates will need to provide evidence of their right to work before starting employment. This role is not typically eligible for sponsorship under the Skilled Worker route due to specific Home Office requirements regarding skill levels. Candidates are encouraged to explore their own right to work options without sponsorship from Next.