Key Account Manager
4 days ago
Job Title: Key Account Manager
Job Summary:
The Key Account Manager will be responsible for maximizing opportunities, managing risk, and delivering on profitability goals within their portfolio of accounts. This role requires a customer-driven approach, a "go-getter" attitude, and the ability to build and maintain relationships both externally and internally.
Key Responsibilities:
- Develop bi-annual business plans that deliver upon company goals and meet customer needs
- Deliver product presentations, business proposals, and ad plans to customers on time
- Understand customer timelines and proactively provide customers with all information and materials required to make decisions and manage business effectively
- Work with the support team to develop forecasts that best reflect market realities; update forecasts as required, on a monthly basis as a minimum
- Timely and effective review of actual performance to ensure goals are achieved and adjust plans as necessary
- Manage customer-specific budgets and update Salesforce
- Analysis of sell-through data and market intelligence to maximize business opportunities while minimizing risk
- Communicate clearly and efficiently with customers; and provide fast solutions to challenges
- Work proactively and effectively with team members to deliver best possible customer service
- Work in a team environment with a friendly and diplomatic manner
- Quickly gain a thorough understanding of all account business objectives and marketing plans by gaining multi-level and cross-functional contacts within your account portfolio
- Develop innovative sales and marketing-led account plans that will maximize Spin Master's performance within each account
- Coordinate trade marketing and marketing activity within your accounts to ensure delivery of planned volume, distribution, and profit targets
- Maximize account profitability through strategic business planning, including delivery of volume, revenue, and margin, creative promotional work, and good use of data to provide customer solutions
- Work closely with accounts to gain joint agreement on objectives for sales growth while managing each account's selection process
- Negotiate at senior level to ensure the company maximizes the advantage of long-term supply agreements and optimizes all elements of the marketing mix
- Accurate forecasting and working closely with the planning team to ensure stock is delivered to accounts as required
Requirements:
- Demonstrated success managing a business portfolio
- Customer-driven approach and a "go-getter" attitude
- Ability to build and maintain relationships, both externally and internally
- Proficiency in MS Office software (Excel, Word, PowerPoint), SAP, Salesforce (an asset)
- Demonstrated organization, planning, and communication skills
- Goal-oriented to achieve targets through self-motivation, persistence, and determination
- Ability to create and maintain business presentations, Excel files, read POS reports
- Thorough understanding and use of forecasting systems
- Full clean driving license
How to Apply:
Please submit your application, including your resume and cover letter, to [insert contact information].
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