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Store Operations Manager
2 months ago
About Iceland Foods Ltd
We are a leading multi-channel retailer in the UK, known for our innovative and fast-paced approach to retail. As a Store Manager, you will play a crucial role in driving operational standards and delivering sales in our stores.
Key Responsibilities
- Oversee the day-to-day operations of the store, ensuring high standards of customer service and product quality.
- Manage a team of retail staff, providing guidance and support to ensure they meet their targets and deliver excellent customer service.
- Develop and implement strategies to drive sales and improve store performance, working closely with the wider retail team.
- Ensure compliance with company policies and procedures, maintaining a safe and healthy working environment for all staff.
What We Offer
- A competitive salary and benefits package, including private health care and excellent wellbeing support.
- A 15% staff discount in stores, as well as discounts across retail and sales incentives throughout the year.
- The opportunity to work for a dynamic and innovative company, with a strong commitment to customer service and staff development.
Requirements
- Proven experience in a retail management role, with a strong track record of driving sales and improving store performance.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- A strong understanding of customer service principles and the ability to deliver high standards of service.
- Ability to work in a fast-paced environment, with a strong focus on operational efficiency and customer satisfaction.
