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Bar Team Leader

2 months ago

Watford, Hertfordshire, United Kingdom McMullens & Sons Full time

Bar Team Leader Opportunity

We are seeking a skilled and experienced Bar Team Leader to join our team at McMullens & Sons. As a Bar Team Leader, you will be responsible for delivering exceptional customer service, coaching and guiding our team members, and running shifts to ensure seamless operations.

About the Role

This is a fantastic opportunity to join a successful family-run business that values its employees and prioritizes career development. As a Bar Team Leader, you will be part of a dynamic team that is passionate about providing excellent service and creating a welcoming atmosphere for our guests.

Key Responsibilities

  • Delivering Exceptional Customer Service
    • Ensure that all guests receive a warm and welcoming experience
    • Respond to customer complaints and concerns in a professional and timely manner
  • Coaching and Guiding Team Members
    • Provide guidance and support to team members to ensure they have the skills and knowledge to deliver excellent service
    • Identify areas for improvement and develop training plans to address these
  • Running Shifts and Supporting the Management Team
    • Ensure that all shifts are run efficiently and effectively
    • Support the management team in achieving business objectives

What We Offer

  • A competitive salary
  • An achievable bonus scheme
  • Shift flexibility
  • Weekly pay
  • 60% discounted meals when you are working
  • 25% discount on food and 20% off drinks for you and your friends on your day off
  • Enhanced rate of pay for key Bank Holidays
  • Family friendly policies including enhanced maternity and paternity pay
  • A share of gratuities
  • Fantastic career development through McMullen's GROW Programme

Requirements

  • Prior experience within a supervisory role is essential
  • Full training will be given through the McMullen GROW Programme

Why Join Us?

At McMullens & Sons, we value our employees and prioritize their career development. We offer a supportive and inclusive work environment, and we are committed to helping our team members grow and succeed in their roles.