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Funeral Services Coordinator

2 months ago

Cambridge, United Kingdom Peasgood & Skeates Full time
Job Title: Funeral Administrator

We are seeking a highly organized and compassionate Funeral Administrator to join our team at Peasgood & Skeates. As a Funeral Administrator, you will play a vital role in supporting clients through the funeral arranging process and ensuring that all funeral services are delivered with the highest level of professionalism and care.

Key Responsibilities:
  • Support clients in arranging funerals, providing guidance on available options and funeral types
  • Liaise with stakeholders to deliver funerals in line with client instructions
  • Process funeral paperwork and maintain accurate records
  • Accompany families into the Chapel of Rest, providing emotional support and guidance
Requirements:
  • Compassionate nature with strong customer service and communication skills
  • Excellent interpersonal skills and attention to detail
  • Ability to deliver high levels of customer service and work effectively in a team
  • Previous administrative experience, preferably in a funeral services or customer-facing role
  • Proficiency in Microsoft Office and strong written English skills
  • Flexible approach to working hours and ability to multitask
  • Good time management skills to achieve daily tasks on schedule
About Us:

Peasgood & Skeates is a family-owned business with a long history of providing professional funeral services and supporting local charities and causes. We are committed to delivering exceptional care and support to our clients and their families.