Business Operations Manager

4 weeks ago


Rochester, Medway, United Kingdom som3 Recruitment Full time

Position: Business Manager – Transformation Programme

Work Arrangement: 3 days per week in the office

Compensation: circa £60k + bonus + benefits

Are you seeking a dynamic role that encompasses a variety of responsibilities? This pivotal position within the modernisation department is designed for you.

In this role, you will engage in business process oversight, commercial and contract management, fostering business partnerships, vendor oversight, and reporting. Your contributions will be vital in supporting the transformation programme and collaborating with the CTO to facilitate interactions with the Group's Board, Executive team, and their broader functional teams. You will be tasked with gathering, analyzing, and synthesizing essential programme information to create comprehensive Board Papers.

Key Responsibilities:

  • Analyze critical programme data to produce regular and ad-hoc Board and Executive Committee papers.
  • Support strategic change initiatives through detailed reporting and the preparation of board documents.
  • Oversee relationships with third-party strategic partners.
  • Ensure the Transformation programme is equipped with clear and effective plans for successful delivery and decision-making.
  • Assist in managing RFP/RFI processes.
  • Establish and uphold robust governance arrangements.
  • Prepare and present regular reports for the Group Chief Transformation Officer and other senior leaders in Transformation.
  • Collaborate with finance teams to manage invoicing processes for key strategic partner relationships.
  • Support the Strategic Performance Manager in developing business cases.

Your Qualifications:

  • Proven experience in a similar capacity, with a track record of supporting strategic change initiatives through reporting and board document preparation.
  • Ability to engage with a diverse range of stakeholders, including senior executives and C-suite level individuals.
  • Experience in facilitating RFI/RFP processes from start to finish.
  • Direct experience with project and change management lifecycles is essential.
  • Strong analytical capabilities and a background in data-driven decision-making.
  • Professional certification in vendor management, contract management, or project management is preferred.
  • A degree or equivalent qualification in business studies or finance is advantageous.

This role necessitates a commitment of 3 days per week in the office, with travel to meet with consulting partners as required.


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