Service Delivery Manager

5 days ago

Motherwell, North Lanarkshire, United Kingdom North Lanarkshire Council Full time
Job Title: Service Delivery Manager

Job Summary:

We are seeking a highly skilled Service Delivery Manager to join our team at North Lanarkshire Council. As a key member of our Enterprise and Communities service, you will play a crucial role in guiding our regeneration programme towards sustainable development.

Key Responsibilities:

  • Manage the effective delivery of housing investment and repair works, energy efficiency works, and related projects across North Lanarkshire Council.
  • Supervise and manage a range of technical and administrative staff across related disciplines.
  • Develop and implement policies and procedures to improve service delivery.
  • Manage internal budgets and external Scottish Government funding.
  • Participate in a rota to facilitate the out-of-hours response service during evenings and weekends.

Requirements:

  • SVQ4/HND/Degree level or equivalent in a relevant discipline.
  • Considerable relevant experience in development of housing initiatives, policies, and procedures.
  • Experience of managing and reviewing performance to achieve agreed objectives.
  • Ability to manage change and lead business transformation.

Working Pattern:

  • Monday - Thursday: 8:45am - 4:45pm (including a 55-minute unpaid break).
  • Friday: 8:45am - 4:15pm (including a 50-minute unpaid break).

Benefits:

  • 27 days annual leave and 6 public holidays.
  • A wide range of benefits available to you, including health and wellbeing, finances, and family support.
  • Full package of learning and development through our learning academy LearnNL.

Application Instructions:

Internal applicants must apply via MySelf. Please log into your MySelf account for further instructions on how to apply as an internal candidate.

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