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Process Automation Strategist

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom MRK Associates Full time
Process Automation Lead

Based in Hemel Hempstead, Hertfordshire, our forward-thinking international client is seeking a Process Automation Lead to join their team on a permanent basis, working in a hybrid 3 days in the office. The business offers early Friday finishes as well.

This role would suit a Data Analyst with a mindset of process improvement and automation, to support in driving the AI and Automation strategy in the business. The position will be responsible for leveraging data, AI, and automation technologies to improve efficiency and productivity across the whole business and all office locations.

The company, MRK Associates, is a consultancy business within specialist markets across the UK and internationally who have experienced considerable growth (with this year targeting 25% growth after consistent growth throughout the covid years). This new role in the business has been created to take ownership of automations and AI strategy and will be an autonomous position partnering with all Heads of Departments to drive performance in line with business goals.

The successful individual will have good experience in data analytics, working with parts of a business to improve effectiveness and productivity and using Automation software with high-level knowledge and experience of using multiple AI platforms and tools and managing CRM platforms. This candidate should have excellent knowledge of AI prompts when utilising AI-powered chatbots (i.e. ChatGPT and Bing Chat). Experience in confidently managing a large project, full cycle, is an essential skill for this role.

Key Responsibilities:
  • Review current AI & Automation strategies; recommend amendments and improvements
  • Project manage the full life cycle of the brand-new automation software from initiation through to implementation and then on-going ownership of system
  • Own the AI strategy for the business, ensuring they are utilising the right AI tools while maintaining security and data protection
  • Identify opportunities to leverage AI and Automation across all channels
  • Own all automations within the business
  • Develop and build automations at key touch points
  • Work with all business units and stakeholders to plan tailored content
  • Develop and report on testing plans to improve automation performance
  • Provide monthly reports and insights on automation performance
  • Implement and understand data management within the platform
  • Stay on top of AI and automation trends and topics

This is a great opportunity to play a decisive role in driving innovation and efficiency across the company's current processes.

For more information about this role or any other Process Automation Lead jobs in Hemel Hempstead, Hertfordshire, please don't hesitate to contact us in confidence or visit our website.

Every application will receive a response as this is the recognised working practice at MRK Associates.

MRK Associates – AGY.

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