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Service Delivery Lead

2 months ago

South West, United Kingdom Irise Personnel Ltd Full time

Job Summary

We are seeking a highly skilled and experienced Service Manager to lead our dedicated team in delivering exceptional care services. As a Service Manager with Irise Personnel Ltd, you will be responsible for overseeing the smooth operation of our services and ensuring our clients receive the highest standard of care.

Key Responsibilities:

  • Oversee the day-to-day operations of our services, ensuring they run smoothly and efficiently.
  • Lead a dedicated team of professionals, providing guidance and support to ensure they deliver exceptional care.
  • Develop and implement strategies to improve service delivery and quality.
  • Collaborate with other departments to ensure seamless service delivery and excellent client outcomes.
  • Monitor and report on service performance, identifying areas for improvement and implementing changes as needed.

Requirements:

  • Proven experience in a service management role, preferably in a care or healthcare setting.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, staff, and stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to identify and implement solutions to improve service delivery.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our clients.