Retail Sales Associate

3 days ago

Knaresborough, North Yorkshire, United Kingdom Dreams Ltd Full time
About Dreams Ltd

We're a leading bed retailer in the UK, dedicated to making bedtimes better for our customers. Our team of sleep experts is passionate about helping people find the perfect mattress and bedding solutions.

Job Summary

We're seeking a highly motivated and customer-focused Retail Sales Assistant to join our team in Knaresborough. As a key member of our retail team, you'll be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, ensuring every customer leaves the store feeling valued and satisfied.
  • Work closely with customers to understand their needs and preferences, offering personalized recommendations and solutions.
  • Use our market-leading sleep technology, Sleepmatch, to help customers choose the perfect mattress and bedding.
  • Maintain a high level of product knowledge, staying up-to-date on new products and promotions.
  • Contribute to a positive and inclusive store environment, supporting colleagues and promoting a culture of teamwork and respect.
What We Offer
  • A competitive salary and uncapped commission scheme, with opportunities to earn extra income during peak periods.
  • A comprehensive induction program and ongoing training to support your career development.
  • A range of benefits, including staff discounts, holiday buy-in schemes, and access to a wellness hub.
  • A fun and dynamic work environment, with opportunities to work with a talented team of sleep experts.
Requirements
  • Excellent communication and interpersonal skills, with a natural ability to build rapport with customers.
  • A positive and motivated attitude, with a willingness to learn and adapt to new situations.
  • Ability to work flexibly, including weekends and bank holidays, to meet the needs of our customers.
  • Basic computer skills and familiarity with sales technology.
What We're Looking For

We're looking for someone who is passionate about delivering exceptional customer service, has a natural ability to build strong relationships, and is motivated to drive sales growth. If you're a people-person with a positive attitude and a willingness to learn, we'd love to hear from you.

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