Customer Service Representative

3 weeks ago


Tilbury, United Kingdom Focus Resourcing Group Full time

Job Title: Evening and Weekend Customer Service

Job Type: Part-time

Hours: 14 hours per week

Pay: £11.44 per hour

Location: On-site at a Christian Charity

About the Role:

We are seeking a highly skilled and experienced individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to visitors from around the world.

Key Responsibilities:

  • Provide a welcoming environment to visitors
  • Ensure the centre is tidy and well-maintained
  • Assist visitors with phone top-ups, data SIMs, and internet connectivity
  • Serve beverages, snacks, and merchandise, including alcohol
  • Collect visitors using the onsite mini bus
  • Exchange currency

Requirements:

  • High level of customer service and communication skills
  • Retail or hospitality experience is highly desirable
  • Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
  • Ability to work alone at times

What We Offer:

  • Competitive hourly rate of £11.44
  • Parking available on-site

How to Apply:

If you are a motivated and experienced individual who is passionate about providing exceptional customer service, please submit your application to us. We look forward to hearing from you.



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