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Recruitment Account Manager

2 months ago

Coalville, Leicestershire, United Kingdom Triangle Recruitment. Full time
Job Overview

Triangle Recruitment is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for delivering exceptional service to our clients and candidates, ensuring that their needs are met and exceeded.

Key Responsibilities:

  • Deliver services in line with our Service Level Agreement (SLA) and exceed client expectations.
  • Respond to client requirements, ensuring fulfilment of requests on time and in full within budget.
  • Build and maintain strong relationships with clients, candidates, and internal stakeholders.
  • Manage daily volume requirements, forecasting, and fulfilment.
  • Recruit and plan recruitment activities.
  • Induct candidates and provide training.
  • Manage weekly payroll processes and ensure accuracy.
  • Utilize IT systems and maintain internal systems.
  • Manage administration processes, including change requests and absences.
  • Collate, analyze, report, and communicate performance against Key Performance Indicators (KPIs).
  • Operate within client and company SLAs, identifying solutions to address any shortfalls.
  • Understand local labor market and industry sector trends.
  • Communicate effectively with internal and external stakeholders.
  • Ensure compliance with company policies and procedures.
  • Report issues in a timely manner to line managers or internal escalation processes.

Requirements:

  • PC literate.
  • Prioritization, ability to react at short notice, and change management.
  • People management and development skills.
  • Organizational skills.
  • Excellent relationship building and communication skills.
  • Industry experience.
  • Full UK/EU driving license.
  • Willingness to travel.

Language: English (en-US)