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Head of Maternity Quality Assurance

2 months ago


Norwich, Norfolk, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

Position Overview

We are excited to announce a key opportunity for a seasoned Midwife to step into the pivotal role of Quality and Governance Matron within our esteemed organization.

Our Maternity Services have embarked on a transformative journey, bolstered by a newly appointed leadership team and significant enhancements in leadership roles, ensuring a robust framework for quality improvement.

The Quality & Governance Matron will be at the forefront of leading, coordinating, and advising on all facets of clinical quality, risk management, and governance protocols across maternity services. This is an exceptional moment to join a well-resourced team committed to embedding lessons learned from incidents and patient feedback into our practices.

The successful candidate will be tasked with reviewing, defining, scoping, planning, managing, and executing initiatives related to the quality agenda for maternity services.

We have established an Integrated Performance Report that serves as a benchmark for our service, and we anticipate the need for further outcome measures to ensure compliance with local and national standards and policies.

We encourage interested candidates to reach out for further discussions about this role and welcome informal visits to our unit.

Key Responsibilities

The Quality and Governance Matron will:

  • Lead, coordinate, and provide guidance on clinical quality, risk management, and governance processes within Maternity services.
  • Review, define, scope, plan, manage, and deliver initiatives aligned with the quality agenda for Maternity and Midwifery services, ensuring adherence to local and national standards.
  • Champion key initiatives such as NHS Resolution Maternity Safety Actions (CNST).
  • Exhibit strong leadership qualities, serving as a visible and credible role model with extensive clinical expertise and a thorough understanding of governance processes.
  • Oversee the investigation of serious incidents and potential litigation cases, ensuring timely and thorough investigations are conducted.
  • Implement, monitor, and refine the maternity clinical risk management strategy in alignment with the Trust's overarching clinical risk management strategy.
  • Lead the Maternity Risk and Governance team, providing direction and support to the Quality Improvement Midwife and Bereavement team.

Our Commitment to You

At our organization, we are dedicated to attracting top talent and nurturing your career from the moment you apply. Our staff are at the heart of our mission, and we believe that investing in your development is essential for you to reach your full potential.

Detailed Responsibilities

The post holder will collaborate with the Head of Midwifery, Deputy Head of Midwifery, Consultant Midwife, and other key stakeholders to:

  • Engage with the Clinical Lead and Senior Maternity Management Team to ensure a responsive quality service.
  • Effectively communicate the Maternity Risk and Governance Strategy to all staff, translating it into operational practice.
  • Support and conduct investigations into incidents, documenting findings and responses.
  • Regularly review reported incidents and evaluate action plans to ensure implementation of recommendations.
  • Develop action plans to mitigate risks, identifying necessary resources and changes in clinical practice.
  • Maintain a structured program to uphold CNST safety standards within Maternity.
  • Ensure a robust performance management framework is in place to address all aspects of risk management and clinical governance.
  • Maintain the Maternity/Obstetric aspects of the Risk register, collaborating with clinical staff to identify and assess risks.
  • Monitor Maternity risks and update risk statuses as needed.
  • Act as a clinical role model, promoting high professional standards in collaboration with the multidisciplinary team.
  • Coordinate the Maternity Governance Committee and related forums.
  • Be accessible and approachable to staff, service users, and the public, fostering open communication channels.
  • Provide support to staff as needed and undertake extended hour roles to support quality initiatives.
  • Develop Clinical Risk Management strategies and collaborate on quality improvement initiatives.
  • Conduct thorough investigations of incidents in line with Trust priorities.
  • Liaise with stakeholders to ensure compliance with national and local requirements for Patient Safety Incident Response Investigations.
  • Provide necessary statistics and reports relevant to quality, risk, and governance.
  • Assist in managing litigation cases, offering advice and support as required.
  • Oversee the Maternity audit and guideline management program, ensuring patient safety is prioritized.
  • Identify external recommendations and monitor action plans to address any gaps.
  • Collaborate with external organizations to enhance service delivery.

Qualifications and Experience