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Senior Community Manager
2 months ago
We are seeking a highly skilled and experienced Senior Community Manager to join our team at DiverseJobsMatter. As a key member of our marketing team, you will be responsible for developing and implementing innovative social media strategies to engage and retain our online community.
Key Responsibilities- Community Strategy Development: Design and execute comprehensive community strategies to maximize the efficiency of our owned social media channels.
- Content Creation: Develop and schedule high-quality content, including blog posts, social media posts, and short-form videos, to engage and retain our online community.
- Asset Management: Ensure quality control for asset management and content creation, ensuring consistency and accuracy across all social media channels.
- Social Media Management: Manage the day-to-day running of our company-owned social media channels, including sales promos, content ideation, and creation, posting, and responding.
- Reporting and Analysis: Oversee the production of regular social media reports that analyze expertly what works and what can be improved on.
- Collaboration and Communication: Close working relationship with our Europe team product marketing team to ensure community plans are communicated and shared among our team in Japan and America.
- Localization and Accessibility: Ensure localization and accessibility needs are met for social media content where appropriate, with our Product Marketing team.
- Budget Management: Oversee our community marketing budget spend and provide ROI justification on spend.
- Team Management: Manage and actively seek to grow the social channels following and retention in the community, and manage a small team, guide and mentor them, and help them to deliver great social content.
- Experience: Strong experience working in a community management role is essential, gaming experience highly desired.
- Skills: Excellent written and verbal communication skills, strong stakeholder management skills, ability to organize and prioritize tasks effectively, familiarity with social media platforms and analytics tools, proficiency in regular punctual reporting, collaborative working style, passion for building and engaging online communities, ability to create innovative strategies that will delight our fans and invite more fans into the community, ability to write copy and create content for social media, strong commitment to accessibility and diversity in social media, familiarity with writing reports and presenting data within the wider business.
