Spa Host

About the Role

We are seeking a highly skilled and enthusiastic Spa Host to join our team at Center Parcs. As a Spa Host, you will be responsible for providing a warm and welcoming experience to our guests, ensuring their needs are met and exceeded.

Key Responsibilities

• Provide exceptional customer service to all guests, ensuring their requests and queries are dealt with efficiently and professionally.
• Work closely with the Aqua Sana team to ensure the smooth running of the department, maintaining high standards of service and quality.
• Conduct regular checks of the spa and general areas to ensure they meet the required standards, escalating any issues to the Aqua Sana Duty Manager.
• Deliver product seminar demonstrations as required, showcasing our range of treatments and products.

About You

We are looking for an individual with excellent verbal communication skills, strong organisational skills, and attention to detail. Previous experience in a similar role or the beauty industry is essential, as is the ability to build relationships at all levels and work effectively as part of a team.

Desirable Requirements

• Previous experience working in a retail environment with proven sales records.

About the Benefits

As a Spa Host at Center Parcs, you will enjoy a range of benefits, including:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal
• Employee Assistance Program

What We Offer

At Center Parcs, we offer excellent opportunities for career development and progression, with the chance to gain externally recognised qualifications. Our team is passionate about delivering exceptional customer experiences, and we are committed to supporting our colleagues in achieving their goals.