Automotive Service Representative

1 month ago


Leamington Spa, Warwickshire, United Kingdom Pertemps Full time
Job Title: Vehicle Service Advisor

Location: Warwick, CV34

Hours: 8:00 AM to 5:00 PM

Pertemps is seeking a skilled Vehicle Service Advisor to join our client's team at a reputable car dealership in Warwick. As a key member of the service team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:
  • Welcome and engage with customers, providing them with information about the services offered by the dealership.
  • Listen attentively to customers' vehicle concerns and document the issues, passing the information on to our skilled mechanics for prompt attention.
  • Collaborate with mechanics to provide cost-effective solutions and alternatives for vehicle repairs.
  • Communicate effectively with customers regarding service outcomes, ensuring they are informed and satisfied with the work completed.
  • Coordinate with customers and mechanics to schedule vehicle check-ups and service appointments, ensuring a smooth and efficient process.
What We're Looking For:
  • Strong communication skills with a customer-focused approach.
  • Ability to effectively liaise between customers and mechanics, ensuring seamless communication and resolution.
  • A passion for cars and understanding of vehicle maintenance is a plus, but not required.
Why Work with Us?

This is a fantastic opportunity to work in a dynamic, customer-facing role within the automotive industry. You'll have the chance to work in a supportive team environment, ensuring customers receive the best service possible. If you're passionate about delivering exceptional customer service and have a keen interest in the automotive industry, we encourage you to apply.



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