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Sales Team Lead

2 months ago

Glasgow, Glasgow City, United Kingdom The Estée Lauder Companies Full time
Job Summary:

We are seeking a highly motivated and experienced Sales Team Lead to join our team at The Estée Lauder Companies. As a Sales Team Lead, you will be responsible for leading, coaching, and developing a high-performing team of Sales Associates to achieve sales, customer service, and operational targets.

Key Responsibilities:
  • Lead and manage a team of Sales Associates to achieve sales and customer service targets
  • Develop and implement business plans to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management
  • Provide inspirational, authentic, and personalized customer service to drive sales and customer loyalty
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft office
Requirements:
  • Proven retail management/assistant retail management experience, preferably within cosmetics
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft office
About Us:

The Estée Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.