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Leisure Operations Team Leader

2 months ago

Glasgow, Glasgow City, United Kingdom Village Hotels Full time
About the Role

We are seeking a highly motivated and experienced Leisure Operations Team Leader to join our team at Village Hotels. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our leisure clubs, providing an exceptional experience for our members and guests.

Key Responsibilities
  • Manage the operations of our leisure clubs, including poolside, gym floor, and other facilities
  • Lead and motivate a team of leisure operations staff to deliver exceptional customer service and member experience
  • Develop and implement operational procedures to ensure efficiency and effectiveness
  • Monitor and control costs, ensuring budgetary targets are met
  • Collaborate with other departments to ensure seamless delivery of services
  • Identify and implement opportunities for growth and improvement
Requirements
  • Proven experience in leisure operations management, preferably in a hotel or resort environment
  • Strong leadership and motivational skills, with the ability to inspire and develop a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and members
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
  • Strong analytical and problem-solving skills, with the ability to identify and implement solutions
  • Knowledge of health and safety regulations and procedures
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and supportive work environment
  • Recognition and reward for outstanding performance
  • Access to our employee assistance program and wellness initiatives