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Bid Content Specialist
2 months ago
About the Role
Zest is seeking a skilled Bid Content Specialist to join our sales team. As a key member of our bid team, you will be responsible for creating high-quality, compelling content for proposals and tenders that articulate our value proposition and win themes.
Key Responsibilities
- Support the Head of Bid, Senior Bid Manager, and Bid Manager in writing and coordinating bid responses, ensuring timely submission and alignment with the bid cycle
- Conduct customer research to maximize understanding of their requirements and align our win themes
- Collaborate with the Head of Bid, Senior Bid Manager, and Bid Manager to develop storyboards for bid responses
- Produce high-scoring proposal content that clearly articulates the benefits of our solution to meet specific client needs, aligning with the tender scoring matrix or market best practice
- Review drafts for clarity, grammar, spelling, punctuation, sentence structure, and formatting, ensuring responses answer the question asked
- Utilize bid management tools to support comprehensive, timely bids
- Stay up-to-date with bid documentation, including responses to clarification questions from clients
- Deliver completed written proposal responses to the Head of Bid or Senior Bid Manager, escalating issues as required
- Develop and manage a network of subject matter experts
- Maintain internal content, ensuring our bid library, CVs, and subject matter content are up-to-date
- Provide regular updates on bids in progress to the Head of Bid and CDO as needed
- Engage with other sales team members and the wider business to ensure thorough and compelling bids are written and submitted
- Manage time effectively to identify potential conflicts with bid timetables
- Communicate issues and partner with other team members to address them ahead of time
- Support the bid team to ensure all bids are progressed in line with appropriate governance processes
- Attend business review meetings, including quarterly in-person review meetings
- Perform other duties as required by the leadership team
Outcomes, Results, and Key Performance Indicators
- Achieve growth targets in line with current KPIs
Key Relationships
- Internal – Chief Development Officer, Head of Bid, Senior Bid Manager, Bid Manager, Public Sector BDMs, Project Coordinator, Social Value Manager, Customer Experience Director, Marketing Manager, Finance Director, CTO, Technical Director, and Operations Director
- External – Procurement officers, Directors of Service, Senior Managers, Sustainability/Environmental Leads, Public and Private Sector bodies
Knowledge and Skills
- Experience in bid and proposal management
- Strong writing skills
- Good time management skills
- Ability to develop compelling and robust proposals
- Excellent communication skills
- Strong project management skills
- Strong interpersonal skills
- Ability to communicate at various levels within internal and external organizations
- Commercial knowledge
- Good business acumen and understanding of risks
- Strong attention to detail
Behaviours
- Willingness to learn and develop
- Self-driven
- Inclusive
- Team-focused
- Open
- Respectful of others
Zest is an equal opportunity employer, committed to the values and ultimately societal benefits of diversity, equity, and inclusion.