Technical Program Manager
2 months ago
About the Role
We are seeking a highly skilled Technical Program Manager to join our team at WhatsApp. As a Technical Program Manager, you will be responsible for leading cross-functional programs and ensuring timely delivery. You will work closely with Engineering, Product, and other key teams to define program requirements, set priorities, and establish scope.
Key Responsibilities
- Develop and manage end-to-end cross-functional programs, ensuring timely delivery and effective coordination across various functions.
- Assume responsibility for program execution within a matrix organization, facilitating collaboration and communication across teams.
- Collaborate with Engineering, Product, and other key teams to define program requirements, set priorities, and establish scope.
- Partner with cross-functional teams to drive technical analysis, design, development, testing, implementation, and post-implementation phases.
- Manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources.
- Drive and influence technical and product strategy, proactively identifying risks, developing mitigation strategies, and aligning priorities.
- Develop and own communication plans to effectively and proactively communicate program status, issues, and risks to stakeholders.
- Collaboratively define the vision for building Meta-scale, state-of-the-art, global products.
Requirements
- Bachelor's degree in Computer Science, Electrical Engineering, or a related technical discipline, or equivalent experience.
- Extensive experience in systems engineering, hardware engineering, software engineering, or technical product/program management.
- Experience delivering technical programs or products from inception to delivery, and a thorough understanding of the development lifecycle process.
- Experience defining strategic direction and identifying new opportunities for impact among products, platforms, and programs.
- Experience operating proactively and autonomously across multiple teams, demonstrating critical thinking, thought leadership, and the ability to operate in an ambiguous environment.
- Analytical and problem-solving experience with large-scale systems.
- Ability to motivate and focus a large collaboration to reach challenging goals.
- Knowledge of user needs, gathering requirements, and defining scope.
- Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
- Effective oral and written communication skills, with the ability to drive complex technical conversations, summarize, and present technical content to technical and non-technical leaders or audiences.
- Strong competence with systematic prioritization and decision-making.
Preferred Qualifications
- Experience in building or managing system software components, such as messaging systems or cloud infrastructure, preferably in a large-scale environment.
- Experience with disambiguating technical and cross-functional problems.
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