Service Administrator

5 days ago


Crawley, West Sussex, United Kingdom Jago Consultants Full time

Service Administrator
====================

We are seeking an experienced Service Administrator to join our team at Jago Consultants. As a key member of our commercial main dealer in Crawley, you will be responsible for providing exceptional customer service and administrative support to our service department and site manager.

Responsibilities
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* Provide administrative support to the service department and site manager
* Take bookings via telephone, email, and in person
* Organize collections and drop-offs of customer vehicles
* Ensure vehicles are ready for collection by telephoning customers

Requirements
------------

* Previous experience in a customer service role within a vehicle service dealership is preferred but not essential
* Open attitude to learning and being part of a team
* Knowledge and experience of working with Microsoft packages (Outlook, Excel, Word, etc.)
* Great customer handling skills and a customer-first approach
* Excellent organization skills to deal with a large administration workload and conflicting deadlines
* Excellent communication and interpersonal skills
* A flexible approach to work duties with a willingness to learn

What We Offer
------------

* Competitive salary up to £23,000
* 45 hours per week, Monday to Friday 07:00 – 17:00 with a 1-hour unpaid lunch break, and Saturdays 07:00 to 13:00 in accordance with the Company Rota

If you are a motivated and organized individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.



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