Parts Advisor

4 days ago


Newry Co Down, United Kingdom VanRath Full time £30,000
Parts Advisor Opportunity

VanRath is delighted to be working with a well-known Engineering company in Newry to recruit a Parts Advisor to join their team.

Key Responsibilities:
  • Respond promptly to customer enquiries relating to service, repairs and spare parts
  • Ensure effective communication regarding price quotes, lead times etc
  • Enter parts and warranty sales orders onto the computerised sales order processing system in a accurate and timely manner
  • Work cross-departmentally to solve solutions to common problems for customers and dealers
  • Process orders through to despatch and invoicing to include booking transport
  • Issue job instructions to field engineers and follow through to ensure work is completed
  • Build and maintain strong, long-lasting customer relationships
  • Conduct customer satisfaction surveys and gather feedback to improve services
  • Address and resolve customer complaints and issues promptly and effectively
Requirements:
  • Prior experience of a computerised Sales Order Processing System
  • Strong collaboration skills, with the ability to work well within a team environment
  • Proficient in the use of Microsoft Office applications

This is a fantastic opportunity to join a well-established company and contribute to their success. If you are a motivated and organized individual with excellent communication skills, we would love to hear from you.


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