Graduate IT Application Engineer
4 days ago
At Epwin Group, we are seeking a highly motivated and detail-oriented Graduate IT Application Engineer to join our ICT team. As a key member of our team, you will provide support and administration to key business systems within the Window Systems Division.
Key Responsibilities:
- Provide 1st line support for our business systems, including ERP and Warehouse Management System.
- Coordinate 2nd line support with third-party support companies.
- Manage third-party support contracts, including monitoring of SLAs.
- Develop and promote the use of our business systems within the organization.
- Write data reports using System Report Writing Tools and SSRS.
- Provide user training and support.
- Project manage system enhancements.
Requirements:
- Computer Science, Information Technology, or Software Engineering BSc.
- Microsoft Business Central ERP support and administration.
- SQL Server administration.
- Experience of Manufacturing, Sales & Distribution operations.
- MS Office 365 skills, including Office Apps, Outlook/Exchange, Teams, SharePoint, and OneDrive.
- Cyber security awareness.
- Project Management.
- User training.
- Creating technical documentation.
- Experience of Process/Change management.
About Us:
Epwin Group is a leading manufacturer of PVCu windows and doors. We are committed to delivering high-quality products and services to our customers. As a Graduate IT Application Engineer, you will play a key role in supporting our business systems and ensuring the smooth operation of our operations.
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