Team Leader

2 months ago


Rainham, Greater London, United Kingdom Greene King Full time

About the Role

We are seeking a highly skilled and charismatic Team Leader to join our HighTales team. As a Team Leader, you will be the face of our venue, responsible for delivering exceptional customer experiences and leading a team of talented individuals.

Key Responsibilities

  • Provide customers with a memorable and heartfelt experience, ensuring every visit is a positive one.
  • Deputise for the management team, resolving any issues that arise in their absence and maintaining a safe, legal, and clean environment.
  • Help organise and coordinate the team during busy shifts, ensuring everything runs smoothly and efficiently.
  • Be a role model for the team, demonstrating excellent service skills and a warm welcome for every customer.

What We Offer

  • A competitive salary and pension contribution.
  • The opportunity to further your career across our well-known brands, with training and development at every level.
  • Discounts on food and drink for you and your loved ones, as well as access to our employee assistance program.
  • Refer a friend scheme, with up to £1,500 for successful referrals.
  • Wagestream, allowing you to access your wage before payday.
  • Retail discounts and more.

Requirements

  • A brilliant eye for detail, ensuring every customer has a great experience.
  • A positive can-do attitude and a real team player.
  • An ability to think on your feet and adapt to challenges during busy shifts.

About Us

We are Greene King, a leading hospitality company with a passion for delivering exceptional customer experiences. We offer a range of benefits and opportunities for career development, making us an exciting place to work.


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