Team Leader
2 months ago
About the Role
We are seeking a highly skilled and charismatic Team Leader to join our HighTales team. As a Team Leader, you will be the face of our venue, responsible for delivering exceptional customer experiences and leading a team of talented individuals.
Key Responsibilities
- Provide customers with a memorable and heartfelt experience, ensuring every visit is a positive one.
- Deputise for the management team, resolving any issues that arise in their absence and maintaining a safe, legal, and clean environment.
- Help organise and coordinate the team during busy shifts, ensuring everything runs smoothly and efficiently.
- Be a role model for the team, demonstrating excellent service skills and a warm welcome for every customer.
What We Offer
- A competitive salary and pension contribution.
- The opportunity to further your career across our well-known brands, with training and development at every level.
- Discounts on food and drink for you and your loved ones, as well as access to our employee assistance program.
- Refer a friend scheme, with up to £1,500 for successful referrals.
- Wagestream, allowing you to access your wage before payday.
- Retail discounts and more.
Requirements
- A brilliant eye for detail, ensuring every customer has a great experience.
- A positive can-do attitude and a real team player.
- An ability to think on your feet and adapt to challenges during busy shifts.
About Us
We are Greene King, a leading hospitality company with a passion for delivering exceptional customer experiences. We offer a range of benefits and opportunities for career development, making us an exciting place to work.
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