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Production Engineer

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Frank Wills Recruitment Ltd Full time

Job Summary:

We are seeking an experienced Field-based Maintenance Specialist to join our team at Frank Wills Recruitment Ltd. As a key member of our team, you will be responsible for providing technical support and solutions to clients and plants across the UK.

Key Responsibilities:

  • Technical Support: Provide on-site technical support and solutions to clients and plants across the UK, developing and implementing effective strategies to resolve technical issues efficiently.
  • Issue Resolution: Diagnose and troubleshoot technical and quality issues in production processes, maintaining comprehensive records of issues and resolutions, and providing a detailed report to the client and management team on the root cause.
  • Client Collaboration: Collaborate with clients to understand their technical needs and provide tailored solutions, conducting monthly client review meetings to ensure seamless production processes.
  • Compliance and Quality: Ensure compliance with industry standards and safety regulations, conducting regular maintenance and updates to ensure optimal performance of equipment, and dealing with customer quality complaints in relation to product production issues.
  • Training and Development: Offer technical advice and training to clients and production staff as required, ensuring they have the necessary skills to operate equipment efficiently and effectively.

Requirements:

  • Technical Expertise: Experience in a technical/engineering role within manufacturing, with a strong understanding of electrical or mechanical engineering principles.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to advise and consult clients on a technical level.
  • Problem-Solving Skills: Excellent problem-solving skills, with the ability to manage time and workflow, and create effective technical plans.
  • Business Acumen: Ability to manage a territory and meet customer SLAs, with a good working knowledge of MS Office and report writing.

About Us:

Frank Wills Recruitment Ltd is a leading recruitment agency specializing in the placement of technical and engineering professionals. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled and experienced Field-based Maintenance Specialist to join our team.