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Retail Operations Manager

2 months ago

Rochdale, Rochdale, United Kingdom Iceland Full time
About the Role

We are seeking a highly motivated and experienced Supervisor to join our team at Iceland. As a Supervisor, you will play a key role in delivering exceptional customer service and driving sales in store.

Key Responsibilities
  • Manage availability across the store to ensure optimal stock levels and customer satisfaction.
  • Drive sales growth by providing excellent customer service and promoting our products effectively.
  • Support and communicate with the store team to ensure seamless day-to-day operations.
  • Implement and maintain store policies and procedures to ensure compliance and efficiency.
  • Celebrate colleague and business success by recognizing and rewarding outstanding performance.
Requirements
  • Excellent communication and interpersonal skills to build strong relationships with colleagues and customers.
  • Ability to think critically and take action to improve processes and procedures.
  • Leadership skills to motivate and inspire a team to work collaboratively towards common goals.
  • Commitment to delivering exceptional customer service and driving sales growth.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
About Iceland

We are a fair and ethical retailer who believe in investing in our people and making a difference. We are committed to providing a positive and inclusive work environment that supports the growth and development of our colleagues.

As a Supervisor at Iceland, you will have the opportunity to develop your skills and experience in a dynamic and supportive team. We offer a competitive salary and benefits package, as well as opportunities for career progression and professional development.

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service and driving sales growth, we would love to hear from you.