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Assistant Store Manager Trowbridge

2 months ago


Trowbridge, Wiltshire, United Kingdom Dorothy House Hospice Full time

Experience a dynamic work environment.

Are you eager to grow your skills in a supportive atmosphere? Each day presents a chance to enhance your abilities alongside a team that shares your passion. We value hard work, enjoyment, and contributing to a meaningful cause.

Become part of the Dorothy House Retail Movement, where we offer comprehensive training and development from the outset. We seek open-minded and motivated individuals who can inspire our customers, donors, and volunteer teams by creating memorable shopping experiences, delivering exceptional customer service, and showcasing a diverse range of products.

If you appreciate vintage fashion, possess independent thinking, and are deeply engaged with your community, your enthusiasm is exactly what we need. Help us empower our customers to shop at Dorothy House, supporting end-of-life care while adding vibrancy to their lives.

POSITION: ASSISTANT STORE MANAGER - TROWBRIDGE | COMPENSATION: £11.44 PER HOUR

We are in search of a candidate who can lead and motivate the store team through effective communication, management, and strategic planning.

  • Act as a champion for customers, utilizing creativity and ongoing enhancements to provide the best retail experience at Dorothy House.
  • Consistently uphold high standards for both the shop floor and back-of-house operations, ensuring the store is a preferred destination for customers, donors, and volunteers.
  • Manage stock control and ensure proper rotation of merchandise.
  • Maintain organized backstage areas, adhering to health and safety regulations at all times.
  • Assist in training, motivating, and managing volunteers, ensuring they are equipped to prepare goods for display, provide excellent customer service, and maintain cleanliness.
  • Encourage volunteer recruitment and manage a volunteer schedule to ensure the shop operates during all designated hours.
  • Identify opportunities for improvement and recommend actionable solutions.
  • Ensure accurate financial procedures, banking, and administrative tasks are executed as required.
  • Engage in ongoing education, training, and development, attending meetings as necessary.

WORKING HOURS

This is a part-time role, requiring 15 hours of work per week, across 2 days within a 7-day period. Regular weekend availability is essential due to the nature of the position.

ABOUT YOU

Essential Qualifications:

  • Proficient in Maths and English
  • Strong team player with the ability to inspire others
  • Excellent organizational and prioritization skills
  • Customer-oriented with a positive and energetic demeanor

Desirable Qualifications:

  • Experience in Retail or Charity Shop settings
  • Previous management experience
  • Valid UK driving license with access to a vehicle

OUR OFFERINGS

Dorothy House is a remarkable workplace, offering numerous benefits to our staff:

  • Annual bonus scheme for retail employees
  • Generous holiday entitlement, increasing with service duration
  • Referral bonuses for bringing friends into the organization
  • Leading training and development programs with ample career advancement opportunities
  • Pension plan with Life Assurance
  • Travel reimbursement at 45p per mile for work-related travel, with free parking available
  • Cycle to work initiative
  • Employee support services, including counseling and mental health resources
  • Healthcare coverage for everyday medical expenses, such as dental and optical care.

If this aligns with your career aspirations, we look forward to your application.