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Assistant Retail Manager

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom Superdrug Full time

Job Summary

We are seeking a highly motivated and experienced Assistant Retail Manager to join our team at Superdrug. As an Assistant Retail Manager, you will play a key role in leading our store team to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Customer Service
    • Deliver exceptional customer service to ensure customer satisfaction and loyalty
    • Respond to customer complaints and resolve issues in a timely and professional manner
  • Team Leadership
    • Lead and motivate a team of retail staff to achieve sales and service targets
    • Develop and implement training programs to enhance team skills and knowledge
  • Store Operations
    • Oversee daily store operations, including stock management, visual merchandising, and store maintenance
    • Ensure compliance with company policies and procedures
  • Sales and Profit Growth
    • Develop and implement sales strategies to drive sales growth and increase profitability
    • Monitor and analyze sales data to identify trends and opportunities
  • Training and Development
    • Participate in training programs to enhance skills and knowledge
    • Develop and implement training programs for team members

Requirements

  • 2+ years of retail management experience
  • Proven track record of delivering sales growth and improving customer satisfaction
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Knowledge of retail operations, including stock management and visual merchandising

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Discounts on Superdrug products and services