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Administrative Support Officer

2 months ago


AshtonunderLyne, Tameside, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

Job Overview

Administrative Support Officer

Band 2 - Part-time - Permanent Position

An exciting opportunity exists within the Administrative Support Team, contributing to both acute and community services within the healthcare sector. We are seeking a proactive Band 2 Administrative Support Officer who is motivated and innovative to join our dedicated team and assist with various administrative responsibilities.

Ideal candidates should possess experience in general administrative functions within a healthcare environment. They must be well-organized, exhibit enthusiasm, and demonstrate exceptional communication and time management abilities to maintain high standards consistently.

We are committed to fostering the professional development of all staff members. We provide regular supervision, annual performance reviews, and access to both internal and external training programs.

If you are dedicated to enhancing service delivery to ensure optimal patient care through implementing significant improvements and changes, you will find the role of Administrative Support Officer both rewarding and fulfilling.

Key Responsibilities

- Provide comprehensive administrative assistance to the team, contributing to the standardization of administrative systems and processes, including filing and data entry related to service requirements.

- Perform additional administrative tasks as needed, such as managing notice boards, handling telephone inquiries, and overseeing the team’s email correspondence.

- Support the team by organizing schedules, which includes arranging and coordinating meetings, appointments, and events as necessary.

- Prepare, coordinate, and distribute documentation related to projects and associated meetings.

- Draft agendas and take minutes when appropriate, contributing to the team’s corporate management style to develop, implement, and maintain effective office systems and procedures.

This position may occasionally require providing support to the Administrative Support Team at other locations within the healthcare network.

About Us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a diverse community, providing a wide range of services for both adults and children. Our mission is to enhance health outcomes for our population and influence broader health determinants through collaboration with our health and care partners.

Our Core Values

  • Safety
  • Care
  • Respect
  • Communication
  • Learning

We believe that the most effective organizations reflect the communities they serve. Therefore, we are actively seeking to enhance the diversity of our workforce to ensure it is representative of our local population.

We encourage applications from individuals of all backgrounds, including those from underrepresented communities.

Employee Benefits

Our benefits include flexible working arrangements, generous annual leave entitlements, sick pay, participation in the NHS Pension Scheme, complimentary eye tests and health assessments, gym discounts, bicycle loan schemes, salary sacrifice car schemes, and support for various personal challenges.

Job Responsibilities

The job description outlines the primary tasks and responsibilities associated with this role, while the person specification details the qualifications, skills, experience, and knowledge required. These documents are available for review and download.

Qualifications

Essential

  • GCSE pass or equivalent in Mathematics and English
  • Evidence of recent and ongoing professional development

Desirable

  • Evidence of higher-level education, such as a Level 2 or 3 Diploma
  • Recognized IT qualification

Experience & Knowledge

Essential

  • Comprehensive knowledge and experience of a full range of administrative processes
  • Previous experience in an office-based administrative role
  • Proficient working knowledge of Microsoft Office and Windows systems
  • Experience in maintaining accurate records
  • Experience in minute-taking
  • Familiarity with handling sensitive or confidential information
  • Experience in gathering information from various sources
  • Ability to prioritize tasks and meet deadlines in a dynamic environment
  • Initiative and self-motivation
  • Integrity and discretion in all interactions
  • Ability to work effectively under pressure with minimal supervision
  • Team-oriented with a collaborative approach

Desirable

  • Understanding of service improvement methodologies
  • Experience working with senior colleagues in both clinical and non-clinical settings
  • Background in NHS, social care, public sector, or voluntary environments
  • Experience in a project office environment
  • Event organization experience
  • Report writing experience
  • Line management experience

Skills

Essential

  • Competence in administrative practices and procedures
  • Excellent organizational abilities
  • Strong communication and interpersonal skills, both written and verbal, with the capacity to convey information clearly and effectively
  • Keen attention to detail

Desirable

  • Creativity and the ability to share innovative ideas
  • Capability to lead and facilitate meetings