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Head of Clinical Systems and Operations
2 months ago
This is a vital position within Hertfordshire Community NHS Trust. The post holder will have overall responsibility for Trust Clinical Systems and leadership of the Trust's SystmOne support team. This includes system development, training, helpdesk, and Clinical Safety Officer. The Trust is currently undertaking a comprehensive SystmOne optimisation project, and the post holder will be pivotal to its success.
Main Responsibilities- Bring leadership and vision to the Clinical Systems support team, providing expertise and direction for the development of the service to support clinical services and users, as well as organisational strategic priorities.
- Provide organisational level advice in the use and promotion of Electronic Patient Records (EPR) within the Trust.
- Provide advice regarding best practice changes to clinical systems based on service needs and in line with the delivery of national directives.
- Take responsibility for the effective implementation of national policy development, statutory requirements, and best practice, in line with relevant strategic frameworks, guidance, and legislation. This includes configuration and optimisation of SystmOne (and other supplementary clinical systems) to meet the requirements of national datasets, including the Community Service Data Set (CSDS) and the Mental Health Services Data Set (MHSDS).
- Promote equality and diversity, ensuring that care is culturally sensitive, and the dignity and respect of patients and carers is paramount at all times.
- Perform the role of Organisation sponsor and work closely with HBL Registration Authority managers (RA) for HCT to standardise processes for smartcards across HCT for access to clinical systems.
- Master's degree or equivalent qualification or able to demonstrate an equivalent level of knowledge through experience.
- Project Management qualification, PRINCE.
- Evidence of continuing professional and managerial experience and development.
- Significant experience and demonstrable achievements at a management level.
- Previous project management experience within the NHS working with a variety of Clinical Services.
- Understanding of patient records-based reporting datasets, including the CSDS and the MHSDS, and how to maximise compliance.
- Experience in leading large-scale organisational system implementations and changes.
