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Freight Forwarding Operations Manager
2 months ago
**Job Title:** Freight Forwarding Operations Manager
**Company:** Willis Global Ltd
**Location:** Manchester Office
We are seeking an experienced Freight Forwarding Operations Manager to oversee all import/export freight forwarding operations, warehouse operations, and facilities management for our Manchester office.
Key Responsibilities:- Oversee import and export freight forwarding operations, ensuring accuracy and timely completion of legal, financial, and invoicing tasks.
- Create, maintain, and enforce Standard Operating Procedures (SOPs) for the department, ensuring compliance with industry standards.
- Drive process improvements and operational efficiencies in collaboration with the warehouse and line manager.
- Manage Manchester warehouse operations and maintain smooth workflow.
- Supervise local sales activities, ensuring the sales team is informed and capable of delivering services that align with company objectives.
- Report sales activities and ensure ongoing communication with the company network.
- Authorise and scrutinise invoices, ensuring compliance with company policies.
- Oversee department cost capture, ensuring timely and accurate financial reporting.
- Act as the senior fire warden and local representative for Health & Safety issues, ensuring compliance and good practice.
- Carry out regular safety inspections, ensuring walkways, fire exits, and general housekeeping are safe and compliant.
- Oversee contractor compliance with Health & Safety standards, managing risk assessments and incident reporting.
- Maintain and inspect equipment, reporting any issues immediately.
- Proven experience in leading and managing teams effectively within the freight forwarding sector.
- Comprehensive understanding of import/export operations and regulatory compliance.
- Strong background in health and safety management, ideally within a warehouse environment.
- Solid financial management skills, particularly in cost tracking and invoice processing.