Retail Operations Manager
4 weeks ago
As a **Store Operations Leader**, you will play a crucial role in ensuring a remarkable customer journey. Your focus will be on fostering a positive environment where both customers and team members feel valued and engaged.
Key Responsibilities
- Drive the financial performance of the store, ensuring targets are met or exceeded.
- Support and mentor your team, creating opportunities for personal and professional growth.
- Maintain brand standards and ensure a high-quality customer service experience.
- Oversee daily operations, including shift management and unit opening and closing procedures.
What We Offer
- Annual performance-based bonus potential.
- Generous employee discounts across various brands.
- Comprehensive benefits package including pension and life assurance.
- Opportunities for career advancement through funded training programs.
Qualifications
- Demonstrated experience in managing teams within a retail or hospitality environment.
- Proven ability to achieve financial targets and manage budgets effectively.
- Strong interpersonal skills to build relationships with team members and stakeholders.
- Experience in coaching and developing team members for enhanced performance.
- Ability to thrive in a fast-paced, high-pressure environment.
We are looking for individuals who are passionate about delivering exceptional service and are ready to take their career to the next level.
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