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Probate Legal Associate

2 months ago


Bristol, Bristol, United Kingdom New Law Full time
Job Description

Job Title: Probate Legal Assistant

Job Type: Full-time

Location: Remote (Flexible)

Job Category: Legal

About Us:

NewLaw is a leading specialist law firm that provides exceptional legal services to clients. We are seeking a highly organized and motivated individual to join our team as a Probate Legal Assistant.

Job Summary:

We are looking for a Probate Legal Assistant to support our Probate Case Managers/ Fee Earners in managing probate applications and estate administration. The successful candidate will be responsible for welcoming new clients, managing diaries, producing documents, and maintaining accurate filing systems.

Key Responsibilities:

  • Client Onboarding: Be the first point of contact for new clients, setting up new cases and providing service quotes.
  • Administrative Support: Manage diaries, produce documents, and maintain accurate filing systems.
  • Customer Engagement: Handle inbound calls, provide updates, and assist customers, ensuring they receive exceptional service.
  • Case Management: Prepare correspondence, chase information, and handle legal forms.

Requirements:

  • Strong IT Skills: Proficient in Word, Excel, and Outlook.
  • Customer-Focused: Excellent customer service skills and emotional intelligence to support clients in sensitive situations.
  • Organised: Strong organizational and diary management skills.
  • Empathetic Communicator: Exceptional verbal and written communication skills.
  • Experience: Legal background preferred but not essential; ability to build and maintain strong client relationships is crucial.

What We Offer:

  • Competitive Salary: £22,370 - £23,700 depending on experience, plus bonus potential.
  • Annual Leave: 24 days, rising to 26 with length of service.
  • Pension: 3% Employer Contributions.
  • Financial Benefits: Save-as-you-earn scheme, employee referral scheme, free life assurance, and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals.
  • Lifestyle & Wellbeing Benefits: Discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, and a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
  • Motoring Benefits: Access to an employee vehicle-leasing scheme, free motor accident assistance, discounted vehicle repairs, and discounts on weekend vehicle hire and van hire.
  • Wagestream: A financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice, and offers discounts on your shopping.