Enterprise IT Support Technician

6 days ago


Bristol, Bristol, United Kingdom TRIA Full time £24,500

Job Summary:

We are seeking a highly skilled and motivated IT Technician to join our team at TRIA. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers through a ticketing system.

Key Responsibilities:

  • Resolve technical incidents and service requests in a timely and efficient manner
  • Provide remote and onsite support to customers
  • Collaborate with internal stakeholders to ensure seamless IT operations
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Experience with the Google software suite
  • Experience supporting hardware including PCs, phones, and printers
  • Strong problem-solving skills and attention to detail
  • Excellent communication and interpersonal skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Preferred Qualifications:

  • Experience working in a fast-paced IT environment
  • Knowledge of IT service management frameworks
  • Certifications in ITIL or similar

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role.



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