Enterprise IT Support Technician
6 days ago
Job Summary:
We are seeking a highly skilled and motivated IT Technician to join our team at TRIA. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers through a ticketing system.
Key Responsibilities:
- Resolve technical incidents and service requests in a timely and efficient manner
- Provide remote and onsite support to customers
- Collaborate with internal stakeholders to ensure seamless IT operations
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- Experience with the Google software suite
- Experience supporting hardware including PCs, phones, and printers
- Strong problem-solving skills and attention to detail
- Excellent communication and interpersonal skills
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Preferred Qualifications:
- Experience working in a fast-paced IT environment
- Knowledge of IT service management frameworks
- Certifications in ITIL or similar
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role.
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