Hotel Cleaning Assistant

2 months ago

Cheltenham, Gloucestershire, United Kingdom Queens Hotel Full time

About Queens Hotel

We are a luxury hotel located in the heart of the Cotswolds, offering a unique and historic experience to our guests. Our team is dedicated to providing exceptional customer service and ensuring that every guest feels welcome and cared for.

Our Values

We live by the values of Care, Discreet, and Community, which guide our interactions with guests and colleagues alike. We believe in creating a warm and inclusive environment where everyone feels valued and respected.

Job Summary

We are seeking a Housekeeping Attendant to join our team. As a key member of our housekeeping department, you will be responsible for ensuring that our guest rooms and public areas are clean and well-maintained. You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional service.

Responsibilities

  • Clean and maintain guest rooms and public areas to the highest standards
  • Anticipate and respond to guest needs, providing a warm and welcoming service
  • Work collaboratively with colleagues to ensure seamless service delivery
  • Contribute to the overall cleanliness and organization of the hotel

Requirements

To be successful in this role, you will need to have a warm and caring personality, excellent communication skills, and the ability to work independently as part of a team. Previous housekeeping experience is an asset, but not essential. We offer a comprehensive training program to ensure that you have the skills and knowledge needed to excel in this role.

Benefits

  • Free hotel breaks for you and your family
  • Leisure passes for use at local leisure centers or with associations like the National Trust
  • Enhanced maternity and paternity leave
  • Institute of Hospitality membership
  • Learning and development opportunities
  • Health Assured support
  • Subsidized learning courses

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional service, we would love to hear from you.

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