Automotive Specialist

Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment.

We are seeking an experienced Automotive Specialist to join our team. The successful candidate will be responsible for mitigating business revenue and profitability risk through commercial issue identification, issue investigation & resolutions and the end-to-end contract negotiation of existing customers assigned to non-book of business portfolio clients.

• Facilitate communications on behalf of the business, verbal &/or written, including the negotiation of contracts for existing customers, who are seeking to reduce volume &/or frequency of service / terminate agreements of service or for those who pose risk to future account/revenue attrition.
• Be the subject matter expert of commercial contracts, of BU specific services for customer queries relating to commercial agreements, terms and conditions & commercial financial aspects.
• Proactively engage with customers who have been identified as 'being a' or 'at' risk of; li>Utilise value-based sales skills to establish client's existing service issues and needs, explain contract obligations if any (i.e., contract specific terms, e.g., Collection schedules/ products/pricing, etc.), li>Effectively utilise technology-based CRM (Customer Relationship Management) tool for lead follow-up, sale cycle disposition, pipeline management, forecasting and lost opportunity tracking.
• Ensure all communications, client interactions, pricing commitments, agreements & approvals are efficiently logged and maintained within the business recognised CRM (Currently SFDC), ensuring clarity and transparency to all users, including for auditing and reporting purposes.
• Exercise appropriate level of discretion for credits and approvals in accordance with departmental policies by utilising the tools and technology provided.
• To conduct strategic and time bound activities in support of proactive attrition protection as to be determined by local leadership.

• Must be qualified to work in the UK and have a clean criminal records check.
• University/college education or similar relevant sales / commercial experience preferred.
• Strong computer literacy, including but not limited to, Microsoft Office suite.
• Proficient in the use & understanding of CRM systems, Salesforce, preferred.

Stericycle is a S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size.

Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.

Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.