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Team Member

2 months ago

Taunton, Somerset, United Kingdom Roadchef Full time

About Us

Roadchef is a leading provider of motorway services, committed to delivering exceptional customer experiences.

Job Summary

We are seeking a skilled Team Member to join our team at Taunton Deane Motorway Service Area. As a Team Member, you will be responsible for providing top-notch customer service and contributing to a positive and welcoming environment for our customers.

Key Responsibilities

  • Deliver exceptional customer service, ensuring that every customer interaction is positive and memorable.
  • Work collaboratively with colleagues to maintain a clean and organized store environment.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Contribute to achieving sales targets and promoting products and services.

Requirements

  • Previous experience in a customer-facing role, preferably in a retail or hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work flexible hours, including weekends and holidays.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.

What We Offer

  • A competitive hourly rate, with opportunities for advancement and professional growth.
  • A comprehensive training program, including on-the-job training and ongoing development opportunities.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.
  • A range of benefits, including discounts on food and merchandise, and access to exclusive employee programs.