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IT Support Specialist

2 months ago

Gwynedd, United Kingdom Greenfield I T Recruitment Full time
IT Support Role

We are seeking an experienced IT Support professional to join our team. The successful candidate will provide technical support for a variety of IT issues across the business and support IT systems and equipment across multiple sites.

Key Responsibilities
  • Provide software support and general help desk duties
  • Make and receive 1st line technical calls to assist in the coordination and resolution of IT issues
  • Administer Microsoft Office 365
  • Assist users with the installation, configuration, and troubleshooting of backup, Office, antivirus, and other software
  • Install hardware and software
  • Support the roll-out of new applications
  • Patch cabling and equipment moves

This role requires a valid UK driving license and access to a vehicle.

Requirements
  • Knowledge of computer networking (LAN/WAN)
  • Good understanding of computer systems, mobile devices, and other tech products
  • Knowledge of Windows and macOS