Customer Service Representative
1 month ago
This role is a key part of our front-line team, representing the John Lewis Partnership with every customer interaction. As a passionate advocate for exceptional customer service, you will be responsible for delivering a unique blend of Waitrose quality and outstanding service to our customers' doors.
Key Responsibilities:
- Proactively seek opportunities to improve the way we work, ensuring the Partnership's success for the future.
- Deliver exceptional customer service, handling age-restricted items and ensuring customer satisfaction.
- Assist with stock control, cashiering, and other tasks as required, including lifting heavy products.
- Develop a good appreciation of health and safety, with excellent driving skills and a valid UK manual driving licence.
Requirements:
- A full valid UK manual driving licence with no more than six points.
- 18 years old or over.
- Previous experience in a driving role and knowledge of chilled vehicles are desirable.
Benefits:
- Unique benefits package, including staff discount, subsidised food, and exclusive Partnership hotels.
- Opportunities for learning and development, with access to subsidised learning and career progression.
Working Hours:
22.5 hours per week, with two part-time positions available: Position 1 (Sunday, Monday, Tuesday 13:45-21:45) and Position 2 (Sunday, Monday, Tuesday 14:00-22:00).
About the John Lewis Partnership:
We value diversity and inclusivity, and we want you to be yourself. Our unique benefits package and opportunities for growth make us an attractive employer for those who share our values.
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Swaffham Prior, Cambridgeshire, United Kingdom John Lewis Partnership Full timeJob Summary:This role is a key part of our front-line team, representing Waitrose & Partners with every customer interaction. As a passionate advocate for exceptional customer service, you will be responsible for delivering a high-quality experience that meets our customers' expectations.Key Responsibilities:• Proactively seek opportunities to improve our...
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Swaffham Prior, Cambridgeshire, United Kingdom John Lewis Partnership Full timeJob Summary:This role is a key part of our front-line team, representing Waitrose & Partners with every customer interaction. As a passionate advocate for exceptional customer service, you will be responsible for delivering a unique blend of quality and outstanding service to our customers. Your flexible approach and ability to use your initiative will be...
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Swaffham Prior, Cambridgeshire, United Kingdom John Lewis Partnership Full timeJob Summary:This role is a critical front-line position that requires a flexible approach and the ability to use initiative to handle unexpected situations. As a representative of Waitrose & Partners, you will be passionate about providing exceptional customer service and ensuring a positive impression of the company with every customer interaction.Key...
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Swaffham Prior, Cambridgeshire, United Kingdom John Lewis Partnership Full timeJob Summary:This role is a critical front-line position that requires a flexible approach and the ability to use initiative to handle unexpected situations. As a representative of Waitrose & Partners, you will be passionate about providing exceptional customer service and ensuring a positive impression of the company with every customer interaction.Key...
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