Customer Service Representative

1 month ago


Swaffham Prior, Cambridgeshire, United Kingdom John Lewis Partnership Full time
Job Summary:

This role is a key part of our front-line team, representing the John Lewis Partnership with every customer interaction. As a passionate advocate for exceptional customer service, you will be responsible for delivering a unique blend of Waitrose quality and outstanding service to our customers' doors.

Key Responsibilities:

  • Proactively seek opportunities to improve the way we work, ensuring the Partnership's success for the future.
  • Deliver exceptional customer service, handling age-restricted items and ensuring customer satisfaction.
  • Assist with stock control, cashiering, and other tasks as required, including lifting heavy products.
  • Develop a good appreciation of health and safety, with excellent driving skills and a valid UK manual driving licence.

Requirements:

  • A full valid UK manual driving licence with no more than six points.
  • 18 years old or over.
  • Previous experience in a driving role and knowledge of chilled vehicles are desirable.

Benefits:

  • Unique benefits package, including staff discount, subsidised food, and exclusive Partnership hotels.
  • Opportunities for learning and development, with access to subsidised learning and career progression.

Working Hours:

22.5 hours per week, with two part-time positions available: Position 1 (Sunday, Monday, Tuesday 13:45-21:45) and Position 2 (Sunday, Monday, Tuesday 14:00-22:00).

About the John Lewis Partnership:

We value diversity and inclusivity, and we want you to be yourself. Our unique benefits package and opportunities for growth make us an attractive employer for those who share our values.



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