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IT Support Specialist

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Cannock, Staffordshire, United Kingdom Staffordshire Police Full time

Job Overview

IT Support Specialist - Digital, Data and Technology (DDaT)

Grade E - £25,000 - £29,000

The newly established Digital, Data and Technology (DDaT) Team is dedicated to enhancing and managing all digital technology requirements for the organization.

If you possess a background in IT coupled with exceptional interpersonal abilities and a meticulous approach to delivering outstanding customer support, we invite you to consider the role of IT Support Specialist within our revamped internal IT team at Staffordshire Police.

The Digital, Data and Technology (DDaT) team is at the forefront of technological advancements across our IT infrastructure. We seek a proactive and enthusiastic analyst who can collaborate effectively within a team or work independently, and who is eager to contribute to our mission of providing essential IT systems to frontline policing and staff.

Key Responsibilities:

  • Provide first-line support to users, addressing technical issues and inquiries.
  • Collaborate with team members to ensure efficient IT operations.
  • Assist in the implementation of new technologies and systems.
  • Maintain accurate records of support requests and resolutions.

Benefits of Employment with Staffordshire Police:

  • Flexible working hours
  • Comprehensive Pension Scheme
  • Generous Annual Leave - starting at 26 days plus bank holidays
  • Supportive workplace culture
  • Family-friendly policies including maternity, paternity, and adoption leave
  • Access to Occupational Health services
  • On-site fitness facilities
  • Employee associations
  • Recognition and rewards programs
  • Discounts through the Blue Light Card
  • On-site dining facilities
  • Complimentary parking

Commitment to Diversity and Inclusion:

At Staffordshire Police, we believe that diversity and inclusion enhance our decision-making processes, foster creativity, and drive innovation, allowing all employees to thrive.

We welcome applications from individuals of all backgrounds and ensure that all selections are based on merit and accomplishments. We particularly encourage candidates from underrepresented groups to apply.

If you possess the skills, experience, and values that align with our mission at Staffordshire Police, we look forward to your application.