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Food Service Associate
2 months ago
FOOD SERVICE ASSOCIATE, THE ROSEBERY
39 hours, 5 days per week
We are seeking a Food Service Associate to enhance our distinguished Rosebery team.
Mandarin Oriental Hyde Park represents London's most prestigious location, embodying a realm of oriental elegance and unparalleled service. Our focus is entirely on our guests.
As a Food Service Associate at Mandarin Oriental Hyde Park, London, your responsibilities will include:
Delivering meals from the kitchen to guests' tables while providing detailed descriptions of the dishes.
Preparing necessary items for the Rosebery operations.
Effectively communicating guest requests to the appropriate team members.
Exhibiting comprehensive menu knowledge when necessary.
Maintaining cleanliness and organization at workstations at all times.
As a Food Service Associate, you will work on a rotating shift schedule, Monday through Sunday, totaling 39 hours per week. Shift patterns will vary between morning and evening, including weekends and holidays, requiring flexibility as needed.
To be a successful Food Service Associate candidate, you should possess a good command of English, prior experience in a customer-facing role (restaurant experience is preferred but not mandatory), and a friendly, diligent demeanor.
In return, you will enjoy a range of exceptional benefits, including:
Outstanding career advancement opportunities with a renowned, luxury global hotel brand. Many of our team members began their careers with us and have progressed to lead their own teams and departments.
Comprehensive learning and development programs tailored for all staff levels, preparing you for the next step in your career.
Three complimentary nights per year, increasing to five with tenure.
Discounted stays at our exquisite properties across the Group.
Access to exclusive discounts and offers with over 500 popular retailers, including gym memberships and travel deals.
50% discount on food, beverages, and spa services.
Complimentary Westfield Healthcare cash plan, with children added at no extra cost.
Colleague Experience Stay with breakfast included upon successful completion of probation.
Friends & Family hotel rates and spa discounts.
One paid Charity Day per year to dedicate to a charity of your choice.
Season ticket loan and cycle-to-work scheme.
£750 recruitment referral bonus.
Free meals during shifts and uniform dry-cleaning services.
Increased holiday entitlement with length of service, up to 33 days off.
Subsidized podiatry sessions with our exceptional pedicurists.
Free Life Insurance benefits while employed.
Company pension plan.
Access to the Hospitality Actions Employee Assistance Programme.
Employee Recognition Programs.
Social, wellbeing, charity, and sporting events throughout the year.
SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.
Corporate responsibility is deeply embedded in Mandarin Oriental's culture, and sustainability considerations are integral to every decision made across the Group, aligning our efforts with the industry standards set by the Global Sustainable Tourism Council.
We are committed to a better future for the next generation. Protecting the environment, people, and communities are the fundamental pillars of our initiatives. We take pride in the actions our colleagues have implemented to help us achieve our sustainability goals, such as eliminating single-use plastics, ensuring an ethical supply chain, engaging with the community and colleagues, implementing technology practices, and reducing waste. We are dedicated to doing the right thing every day.
DIVERSITY & INCLUSION.
We believe that a diverse and inclusive culture benefits everyone. Bringing individuals together is crucial for the long-term success of our people, our business, and the communities and economies in which we operate.
All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background, or religion, should be treated fairly and with respect, provided equal opportunities, and valued for their contributions. Any form of bullying, intimidation, discrimination, or harassment will not be tolerated.
ELIGIBILITY TO WORK IN THE UK.
Please note that all candidates applying for this role must have the right to work and live in the UK. Documented evidence of eligibility will be required as part of the recruitment process.
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