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Network Operations Coordinator

2 months ago


Exeter, Devon, United Kingdom Devon County Council Full time

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Watchkeeper with specific duties in supporting the Bus Service Improvement Project. As a key member of our Network Operations Control Centre, you will play a critical role in ensuring the smooth operation of our county-wide transportation network.

Main Responsibilities

  • Monitor and manage our county-wide CCTV network to ensure optimal performance and security.
  • Utilize web-based software to track weather conditions and make informed decisions to mitigate potential disruptions.
  • Collaborate with stakeholders to resolve traffic management and fault detection issues through our Urban Traffic Control systems.
  • Provide exceptional customer service and communication to the public, DCC colleagues, emergency services, and other stakeholders.
  • Process abnormal load notifications in a timely and efficient manner.

Requirements

  • Excellent written and verbal communication skills, with the ability to effectively communicate with diverse stakeholders.
  • Police vetting to NPPV2 and a basic DBS check will be required.
  • Highways experience is desirable, but adaptability and critical thinking are essential.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Devon County Council is an Equal Opportunities Employer

We welcome applications from individuals who share our commitment to diversity, equality, and inclusion. We are committed to creating a workplace that is inclusive and safe for all employees and stakeholders.