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Customer Delivery Driver

2 months ago

Lichfield, Staffordshire, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and customer-focused Customer Delivery Driver to join our team at Tesco. As a key member of our delivery team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive their shopping in a timely and efficient manner.

Key Responsibilities

  • Deliver customer shopping trips with a smile, ensuring that all products are delivered in good condition and that customers are satisfied with their experience.
  • Load and unload vans, ensuring that they are clean and tidy, and that all products are securely stored.
  • Interact with customers in a friendly and professional manner, responding to their queries and resolving any issues that may arise.
  • Work collaboratively with colleagues to achieve team goals and objectives, ensuring that our customers receive the best possible service.
  • Participate in ongoing training and development to improve your skills and knowledge, ensuring that you are equipped to deliver exceptional customer service.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases based on performance and experience.
  • A comprehensive benefits package, including holiday pay, pension scheme, and access to wellbeing services.
  • Opportunities for career progression and professional development, with a focus on customer service and delivery excellence.
  • A supportive and inclusive work environment, with a focus on teamwork and collaboration.
  • Access to exclusive discounts and rewards, including Tesco Clubcard benefits.

Requirements

  • A valid UK/EU/EEA driving licence, with at least 12 months' experience and no more than 3 penalty points.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A strong customer service focus, with a commitment to delivering exceptional service and ensuring customer satisfaction.
  • Ability to work independently and as part of a team, with a flexible approach to working hours and shifts.
  • Basic computer skills and ability to use technology to support customer service and delivery operations.

Why Join Us?

At Tesco, we are committed to delivering exceptional customer service and ensuring that our customers receive the best possible experience. As a Customer Delivery Driver, you will play a key role in achieving this goal, working collaboratively with colleagues to deliver outstanding customer service and ensuring that our customers receive their shopping in a timely and efficient manner.

We offer a competitive hourly rate, comprehensive benefits package, and opportunities for career progression and professional development. If you are a customer-focused individual with excellent communication and interpersonal skills, we would love to hear from you.