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Residential Portfolio Manager

2 months ago

London, Greater London, United Kingdom psd group Full time

Job Summary

We are seeking an experienced Residential Property Management Expert to lead our Residential Property Management function. The successful candidate will be responsible for managing a small internal team and a range of external building managers to deliver a consistent service across our residential portfolio.

About the Role

  • Lead the Residential Property Management function, managing a small internal team and a range of external building managers to deliver a consistent service across the portfolio.
  • Manage property risks, including health and safety, maintenance, and ensure compliance with relevant regulations.
  • Provide input to scheme design at the appropriate stage alongside project teams during new development scheme design stages.
  • Oversee the day-to-day management of the managing agents on the various projects and the wider portfolio.
  • Consistently look to drive rental income across the portfolio through effective property management and lettings strategies.
  • Put in place KPI's and regular performance reviews for managing agents, including detailed oversight of voids and bad debt.
  • Improve lettings, tenant relations, and engagement through effective communication and customer service.
  • Day-to-day management of the team on-site and others off-site, ensuring seamless operations and high-quality service delivery.
  • Conduct regular tenancy inspections, ensuring compliance and future planning.
  • Assist with regular residential rent reviews, applications, and recommendations.

About You

  • An experienced Residential Property Management expert with a proven track record of delivering high-quality property management services.
  • A motivated self-starter with excellent communication and leadership skills.